Frequently Asked Questions

The order and Shipment

When do I receive my order?

Your delivery date is shown during checkout at VapeDealShop. After placing your order, you’ll receive an order confirmation email with the same delivery timeframe. We guarantee the shipping timeline shown during checkout matches your confirmation email.

VapeDealShop Shipping Times:

  • Same-day processing (orders before 2 PM EST, Mon-Fri)
  • Standard shipping: 3-5 business days
  • Express shipping: 1-2 business days
  • Free shipping on orders over $50
  • Tracking provided for all orders

The longer delivery time for (part of) my order is now visible to me. How can I cancel it?

After Your Order Ships:

  • Orders cannot be cancelled once shipped
  • Use our 30-day return policy instead
  • Contact customer service for return authorization

When will I receive the invoice for my order?

Digital invoices are available instantly in your account or by email request.

VapeDealShop does not automatically send paper invoices with orders. Get your invoice two ways:

  1. Your Account Dashboard:Log in to view/download all order invoices
  2. Email Request: Contact support for PDF invoice within 24 hours

Invoice Includes:

  • Order details and product list
  • Pricing with taxes and shipping
  • Payment and billing information
  • Business expense documentation ready

When do I receive my order?

Contact us right away—we can cancel unshipped orders within 2 business days.

If your vape order shows a longer delivery time than expected, you can cancel all or part of your order:

Before Your Order Ships:

  • Email support@vapedealshop.com or call customer service
  • Full cancellation processed within 2 business days
  • Complete refund to original payment method
  • No cancellation fees

When will I receive the invoice for my order? When you pay for your order, you will not automatically receive an invoice. If you wish to receive an invoice, this can be done in two ways. The first way is through your account at our store. When you log in to your account, you can see your orders and download the invoice.

Vaping for Beginners FAQ

What is vaping, and how does it work?

Quick Answer: Vaping heats e-liquid into vapor using a battery-powered device—no burning, no smoke.

Vaping uses an electronic cigarette (e-cig) or vape device to heat vape juice (e-liquid) into vapor you inhale. Key components:

  • Battery: Powers the device
  • Coil: Heating element that vaporizes e-liquid
  • Tank/Pod: Holds the vape juice
  • Mouthpiece: Where you inhale vapor

Vaping, unlike smoking, does not burn anything but produces vapor through controlled heating.

Is vaping safer than smoking cigarettes?

In a nutshell, health experts say that vaping is at least 95% less harmful than smoking.

Scientific Evidence:

  • Public Health England: “Vaping is 95% less harmful than smoking.”
  • Royal College of Physicians endorses vaping for smoking cessation
  • No tar, carbon monoxide, or 4,000+ smoking chemicals
  • FDA recognizes vaping as reduced-risk alternative

Important: Vaping isn’t risk-free. It’s intended for adult smokers seeking a less harmful alternative.

What is the recommended nicotine strength for vape juice?

Quick Answer: Heavy smokers start with 12-18 mg; light smokers use 3-6 mg of nicotine.

Nicotine Strength Guide:

  • 18 mg+: Heavy smokers (1+ pack daily)
  • 12 mg: Moderate smokers (half pack daily)
  • 6 mg: Light smokers (occasional)
  • 3 mg: Minimal nicotine, cloud chasing
  • OMG: Nicotine-free, flavor only

Pro Tip: Start higher and reduce nicotine strength over time if quitting smoking is your goal.

What’s the best vape for beginners in 2025?

Quick Answer: Pod systems and vape pens are ideal starter devices for new vapers.

Best Beginner Vape Types:

  1. Pod Systems—Simple, leak-resistant, great for mouth-to-lung vaping
  2. Vape Pens – Easy operation, good battery life, moderate clouds
  3. All-in-One Devices—Built-in tank, no maintenance, perfect for ex-smokers

Avoid These for Beginners:

  • Box mods with complex settings
  • Rebuildable atomizers (RDAs/RTAs)
  • Mechanical mods without safety features

E-Liquid and Vape Juice FAQ

What ingredients are in vape juice?

Quick Answer: Quality e-liquid contains 4 ingredients: PG, VG, flavorings, and optional nicotine.

E-Liquid Ingredients Explained:

  1. Propylene Glycol (PG)—Flavor carrier, throat hit sensation
  2. Vegetable Glycerin (VG)—vapor production, smoothness
  3. Food-Grade Flavorings—Natural and artificial flavor compounds
  4. Nicotine – Optional, pharmaceutical grade (0-50mg strengths)

What’s NOT in Quality E-Liquid:

  • Diacetyl (banned in premium brands)
  • Vitamin E acetate (linked to lung issues)
  • Heavy metals or contaminants

How long does vape juice last?

Quick Answer: Unopened e-liquid lasts 2 years; opened bottles stay fresh 6-12 months.

E-Liquid Shelf Life:

  • Unopened: 1-2 years from manufacture date
  • Opened: 6-12 months for optimal flavor
  • Signs of Expiration: Color darkening, flavor changes, separation

Storage Tips for Maximum Freshness:

  • Store in cool, dark places (60-70°F)
  • Keep away from sunlight and heat
  • Tighten caps to prevent air exposure
  • Child-resistant storage always

When will I receive the invoice for my order?

Digital invoices are available instantly in your account or by email request.

Orders from apeDealShop do not include paper invoices by default. Get your invoice two ways:

  1. Your Account Dashboard:Log in to view/download all order invoices
  2. Email Request: Contact support for PDF invoice within 24 hours

Invoice Includes:

  • Order details and product list
  • Pricing with taxes and shipping
  • Payment and billing information
  • Business expense documentation ready

What does the VG/PG ratio mean in vape juice?

Quick Answer: VG/PG ratio determines vapor production and throat hit—higher VG = more vapor.

VG/PG Ratio Guide:

  • High VG (70VG/30PG): Thick vapor, smooth throat hit, sub-ohm tanks
  • Balanced (50VG/50PG): Good flavor and vapor, most devices
  • High PG (30VG/70PG): Strong throat hit, intense flavor, mouth-to-lung

Choose Based On:

  • Cloud chasing: High VG ratios
  • Flavor intensity: Higher PG content
  • Throat hit preference:More PG = stronger hit

Vape Device Maintenance FAQ

How often should I change my vape coil?

Quick Answer: Replace vape coils every 1-3 weeks depending on usage and e-liquid type.

Coil Replacement Signs:

  • Burnt or metallic taste
  • Reduced vapor production
  • Gurgling or flooding sounds
  • Dark, gunky coil appearance
  • Muted flavor quality

Coil Lifespan Factors:

  • Sweet e-liquids: Shorter life (1-2 weeks)
  • High VG juices: Longer lasting (2-3 weeks)
  • Chain vaping: More frequent replacements needed
  • Lower wattages: Extended coil life

How do I stop my vape from leaking?

Quick Answer: Most leaks come from overfilling, worn seals, or wrong e-liquid thickness.

Common Leak Causes & Fixes:

  • Overfilled tank: Leave air space at top
  • Worn O-rings: Replace seals and gaskets
  • Cross-threaded parts: Carefully reassemble components
  • Wrong e-liquid: Use recommended VG/PG ratio
  • Temperature changes: Allow device to adjust to room temp

Leak Prevention Tips:

  • Don’t overtighten components
  • Regular O-ring inspection and replacement
  • Proper filling technique through designated ports
  • Store devices upright when possible

Why does my vape taste burnt?

Quick Answer: A burnt taste usually means your coil needs replacing or your tank needs more e-liquid.

Common Burnt Taste Causes:

  1. Dry coil—Add e-liquid to tank
  2. Old coil—replace with fresh coil
  3. Too high wattage—lower power settings
  4. Chain vaping—take longer breaks between puffs
  5. Thick e-liquid—Dilute or use higher PG ratio

How to Fix Burnt Taste:

  • Prime new coils with e-liquid drops
  • Start at low wattage and gradually increase
  • Ensure adequate e-liquid in the tank.
  • Allow coil to saturate 5-10 minutes after refilling

Related Vaping Resources

More Helpful Guides:

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Medical Disclaimer: The information provided is solely for educational purposes and does not constitute medical advice. Consult healthcare professionals regarding nicotine use, smoking cessation, or health concerns. Vaping products are intended for adults 21+ only.

Legal Disclaimer: Vaping laws vary by location and change frequently. Users are responsible for understanding and following all applicable local, state, and federal regulations.

Last Updated: 2025- We regularly update this FAQ to ensure accuracy and compliance with current regulations.